Step 1 : Please contact us at mail@linensdelight.com to obtain a Return Authorization (RA) before shipping your return, indicate the product and quantity you are returning, and the reason for the return of each item in your email. Returns without proper RA will not be accepted; we might ask you to take photo(s) on the product in case of defective return.
Step 2 : Subject to the reason of return/exchange, the customer may be responsible for the cost of the return shipping. For product replacement or exchange, we will cover the shipping of the replaced item.
Step 3 : In the case of a product return, once the product is returned and inspected, we will issue a refund. We cannot process your refund until we receive the returned product.